How to fix wrong information about my company in ChatGPT
You cannot log into ChatGPT and edit its answer. The workable path is to publish authoritative, sourced, correct information where you control it, and get it indexed by search and AI retrieval. ChatGPT search, Perplexity and others retrieve live pages, and once they read your authoritative version they are more likely to answer correctly.
- Confirm the wrong content and prepare verifiable correct facts with official sources.
- Publish on indexable pages with structured data and an update date.
- Cover multiple entry points: your site, structured fact pages, and platform feedback channels where relevant.
- Re-test monthly to see whether the answer improves.
We do not promise to change a given AI output, only to improve the probability that correct information is trusted.